Basically everything. Every person from the staff was super friendly and welcoming. The location is perfect for who is travelling without a car, close to train station and literally on the path to the hill. The room was big and comfortable. The food in the restaurant was delicious and fairly priced. The pool was well maintained and I just would have loved to have found better weather to use it more. The outdoor space was great to entertain my child.
Francesco
Ogos 2023
The out door pool was lovely and we were very lucky to have some sunshine to be able to use it, have to say not over keen on the restaurant, the staff were very good, but did not think it has a lot of atmosphere - the lights were too bright - and could not quite get what it was - some people were dressed in football tops and others were dressed up - so not sure if it had a pub vibe or restaurant vibe - did not have breakfast so cannot compare - but I would certainly stay at this hotel again
Martine
September 2023
Pretty big room and bed. The facilities were also stanning and right by the box hill. Really good coffee in the bar and the breakfast buffet was amazing. However, it was extra £10 per person that totally worths it but for the value of the room, they could have incorporated to the ammount.
Sofia
Oktober 2022
Lovely mix of historic buildings and newer extensions. Very nice interiors. Staff were amazing, as was the food. The pool was well maintained, always watched by friendly lifeguards, and the mix of lane and general swimming worked well. Room cleaned every day, discretely. Music in the restaurant was low and pleasant. Lovely outdood dining setup, too. We had a lovely holiday!
Marjanov
Ogos 2023
Facility, garden and swimming pool cleanliness and room size Also, most of the staff are nice and friendly Close to parks and picnic areas
Na
September 2022
Lovely staff, very friendly and helpful. The hotel was clean and as we remembered it. But our bathroom was not as clean as I would expect. Good selection for breakfast but disappointed that the dinner menu was the same both evenings.
George
September 2022
The staff were extremely accommodating. The room was comfortable, our shower didn’t work, but someone came to fix that right away. The food was good. The pool is heated and has a lifeguard. The surrounding area is great for nature lovers. Great walk/hike just behind the hotel, endless fun for the kids. It’s very out of the way, therefor we needed to take a taxi from Gatwick. Well maintained property.
Florien
September 2023
Tastefully decorated entrance, bar and lounge areas. Our room was clean and comfortable. However the temperature in the hotel was quite chilly. Appreciate everyone is mindful of the cost of energy but the corridors were cold and there was no heating on in the room when we arrived. It took a while to warm up before we took our coats off. Breakfast was good although no choice of eggs, only scrambled egg available.
Antony
Disember 2022
excellent facilities. Bed very comfortable. Breakfast was excellent. We ordered room service as we had our 4 month old with us and it was excellent, delivered very quickly and the food was superb. Good value for money, especially for the area and the facilities available.
Nicole
Julai 2022
Position and convenience perfect for our visit. Loved the outdoor seating and swimming pool - as had excellent weather for it!
Rosemary
Jun 2023