Mercure Box Hill Burford Bridge Hotel
客人怎麼說
The staff were welcoming and very friendly, especially Farah who was one of the wait staff in the restaurant. We had a garden room with a bath as well as a shower. I can imagine it would have been lovely in the summer. The bed was comfy and the room was a good size. Good breakfast and nice restaurant, but limited menu.
Marian
2024年12月
I stayed for a friend’s wedding in which I was the MOH so stayed the night before & night of the wedding. The staff were AMAZING!!! From front of house, bar staff, the manager & cleaning team- nothing was too much to ask & they were so friendly at all times- even when our bridal party mixed up all of our room keys more than once & had to get them reset. The rooms were spacious, spotlessly clean & the beds were so comfy!! Black out curtains made for the perfect post wedding lie in before a wonderful breakfast in the hotel restaurant. I would highly recommend this hotel!
Michaela
2024年10月
The warmth and helpfulness of all the the staff from our welcome and throughout our 5 night stay. In particular I would like to mention Kareema, Stefan and Maddie who all went out of their way to be of assistance. The food was spectacular on both nights we ate in the hotel. We chose not to breakfast as we wanted to checkout the options where we were travelling to each day. However we were really impressed with the welcome pack of various juices in our fridge and the selection of pods for our espresso machine each blend of coffee accompanied with a description of its origins and characteristics. I would certainly recommend that you do as we did and get a fresh jug of milk to keep in the fridge, The coffee experience was much better as a result. Can't wait for a return trip. By the way everyone in our wedding party just raved about how good their stay was.
Diarmuid
2024年6月
My favourite hotel in Surrey! I had a day or 2 leave from work, so treated myself to here. I could not ask for more - swam in the outdoor lido, sipped on an elderflower beverage on the beautiful lawned garden, which has a backdrop setting to the beautiful Surrey (AONB), took a hike to the Boxhill viewing point and enjoyed the amazing landscape.. The hotel also makes the best Parmesan and Truffle chips - absolutely delicious!!!
Samina
2024年9月
Staff at reception were very accommodating… answered all of our many questions very willingly and politely. We were upgraded to a ‘privilege’ room, which had an extremely useful minibar, and was very comfortable.
Hazel
2024年7月
The location was excellent - just off the A24, but there was no road noise in the room. I was pleased to find that the parking was free for hotel guests. Our room was very comfortable, and we particularly liked the little 'conservatory' with seats in it which opened on to the garden. We absolutely loved the outdoor swimming pool - large, the perfect temperature, changing and shower facilities beside the pool, and Box Hill behind it. The bar area was very comfortable and we had a good burger and chips and tried the local beer. It's an easy walk from the hotel to the stepping stones over the river, and there are lots of other walking routes from here. We would stay here again.
Gill
2024年7月
The staff could not do enough for us. They were friendly, approachable, and attentive to the details of our needs. They went out of their way to see that our needs were met. We were grateful to be able to order a late meal, giving us time to relax and freshen up before eating, as we had had a busy day at Hampton Court Palace Flower Festival. They even took care of our dog, providing water and treats. The check out time of noon meant that we were able to enjoy a leisurely breakfast on the terrace in the sunshine and a dip in the pool before leaving.
Valerie
2024年7月
Location is great for walks around Boxhill if that's what you need. Hotel was lovely. Room was comfortable and spacious. Breakfast was buffet so you can eat as much as you like! It was brilliant and lots of choice. Near to a train station as well and a local cafe. It is a trek up to the top of Boxhill but so worth it. Staff were great. No issues at all.
Michelle
2024年5月
A warm welcome from the receptionist. Lovely attentive staff Balcony with the room. Nice size bedroom, with fridge, iron/board, range of teas, coffees, buscuits, comfy bed. Beautiful garden and outside space. Friendly bar staff. The outdoor pool Looked fantastic Great location for Box Hill and for the golf course Couldn’t stay for breakfast or dinner, but menus looked fab
Bernadette
2024年6月
Food was good and there was plenty of it. Room was very comfortable and the staff were friendly and helpful. Plenty of room to park.
Anthony
2024年9月
預訂房間